DC IT Maintenance Technician - M/F

Ref
0000J1550
CDI
Sydney
Australia
#Team

Our DC IT Maintenance technicians are responsible for the deployment and maintenance of our datacenter. As a DC IT Maintenance technicians, you will provide level 1 support to datacenter teams, subsidiaries and OVH customers, as well as contributing to the overall set up and maintenance of the datacenter. Reporting to the DC Team Leader, you will be part of a dedicated team of L1 technicians that ensure that our datacenter operates 24/7. Therefore, this role will give you the opportunity to work on a shift rotation, with an equal share of early, day and night shifts and a minimum of a couple of rest days in between.


#Missions

Enable datacenter capacity growth:

  • Optimize racks for new servers
  • Connect power and network cables within server and network racks
  • Install servers as required by the Team Leader and in accordance with the operational plan
  • Assemble and install server hardware (assemble/install/upgrade/update servers)
  • Adhere to health and safety rules and regulatory requirements


Contribute to service reliability:

  • Complete interventions on the servers in response to monitoring alerts or customer tickets
  • Upgrade the servers (change obsolete components)
  • Undertake curative maintenance on delivered servers
  • Troubleshoot complex issues using various tools
  • Perform regular established maintenance procedures
  • Understand and maintain cabling systems
  • Replace failed networking devices within racks
  • Implement actions to resolve problems related to the server environment
  • Ensure servers are functioning properly via analysis and monitoring
  • Keep asset databases up to date
  • Manage and resolve system failures quickly
  • Escalate incident tickets to L2 support where appropriate
  • Assist team members with other relevant maintenance tasks within the DC


  
#Profile

Skills and Experience

  • Attention to detail and a solution orientated approach
  • A team player with excellent communication skills
  • Organized, autonomous and adaptable
  • A keen interest in IT and computer hardware
  • Experience of building and maintaining computers
  • Basic knowledge of computer networking
  • Positive, energetic and proactive mindset
  • Ability to take a step back, analyze, evolve and improve
  • Flexibility to work early and afternoon shifts from Monday to Friday (nights and weekend shifts handled through on-call)


Our Benefits

  • Attractive on-call policy
  • 600$ annual sport allowance based on individual subscription
  • 50% refund of public transport individual subscription
  • Annual global incentive plan and profit sharing based on annual company's performance
  • 4 Additonnal days-off
  • Australian Super : 9.5 % - superannuation
  
Your team

Industry

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