Customer Service
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Our Customer Service department provides high-quality technical assistance to all our customers, wherever they are in the world. It adapts to their demands, in particular by being reachable by phone, email and in community spaces.
The department is structured around six areas: cloud, web, telecom, keepbiz, cloud professional services and transversal projects (workforce management, management and implementation of new tools, etc.)
Our teams: Customer Service
Transversal Functions
Our Transversal Functions team supports all our CCO departments worldwide. It creates call forecasts, looks after team schedules and guides…
Telecom
Our Telecom Support team relies on its spirit of empathy to satisfy customer demands day after day. These passionate team members love working on…
Customer Loyalty
Our Customer Loyalty team supports users at every stage of their relationship with OVH. Their tasks are varied, with the aim of helping customers…
Cloud
Our Cloud Support team members put all their people skills and technical expertise into achieving a common goal: customer satisfaction. Trust,…
Web
Become an ambassador for the company by joining our Web Support team. Team members draw on all their expertise to provide users with fast,…