Customized Offers Manager (H/F)

Ref
CUSTom0218
CDI
Roubaix
France

Description du poste

The global operations planning (GOP) department ensures the right coordination between the CINO (Industry) departments to deliver the solutions and products on time for our customers while minimizing the stock and the cost required to deliver under SLA.
Within this department, the Customized offers department deals with non standard offers and ensure a vertical alignement with GOP to study the feasibility, but also impulse the feasibility then the delivery of such offers within CINO. 

Your role ?
Act as the primary interface for Customer Unit for Complex and non standard offers feasibility
  •     Check feasibility within CINO main departements  in terms of hardware, infrastructure and network availabilities and coordinate timeline, costs and specs of each component to gather them all in a sensible answer to the customer needs
  •     As required, put together the non standard business case for the offer. And work with finance and pricing manager to provide with a cost basis of the offer, and advise on possible customized pricing
  •     Work with the other GOPs department to understand impact of offers in the larger planning forecast exercise . Be the advocate of the non standard customer in larger GOP and CINO efforts to standardize
Ensure delivery of complex offers
  •     Once offers signed, chase internal CINO teams as well as PU and other teams for the delivery on time, on budget and on specifications
  •      For partners and large customers requiring dedicated forecast on a weekly/monthly/Quarterly/yearly basis, pilot dedicated and regular sessions with the customer demand point of contact , and then communicate firm forecasts to the other planning departments  
  •     Propose Process improvement / post mortem for deals
Propose tools and methodology for non standard offers
  •     Define policy and processes to interact with the other contributing teams within CINO and within OVH: meetings frequency with key stakeholders, industrialization of requests via tickets, standard time to answer requests per category of requests
  •     Define tools to reserve and deliver capacity per product, as extra to the standard S&OP. Propose a way to include such outside budget deals with finance
Build a team of Customized offer managers
  •     Propose a team organization to be scalable and fast to answer requests from all Customer Units
  •     Define required headcount staffing , including level of seniority, profiles, ..
  •     Recruit (with HR help), on board and grow people
  •     Make the team a good place to work

Profil recherché

Your assets ?
  •     Good notions in project management
  •     Supply chain experience
  •     Experience in team management
  •     Knowledge in one major (server hardware, datacenter, network) is a plus
  •     Team player and facilitator mindset
  •     Good communicant
  •     Ability to work independently
  •     Problem solving skills
  •     Dynamic profile
  •     Flexible
  •     Rigorous

Your experience ?
  •     Experience in supply chain or operational planning for at least 8 years
Votre équipe

Supply Chain

Le maître mot de notre équipe Supply Chain, c’est l’anticipation. Toujours à l’écoute de nos utilisateurs et devançant leurs besoins, elle… En savoir +