Cloud Inside Sales Representative
As a member of the newly created OVH APAC Sales team (based in Melbourne), OVH is looking for an Inside Sales Cloud specialist for AU/NZ and Southeast Asia markets.
You are the first point of contact between OVH and a prospective customer. Your role will be to assist new customers by answering sales requests through calls and email tickets.
You are responsible for customer satisfaction and for revenue generation within a diverse set of prospects within the mid-market territory.
Your Role ?
- Source new client opportunities through outbound cold calls and follow up e-mails
- Help clients identify additional needs;
- Identifying the best OVH product in order to better meet customer needs;
- Validate business opportunities and add them to our customer system (CRM);
- Pay attention to the needs of potential customers and close sales;
- Identify business opportunities that require personalized service and refer them to the sales team;
- Convert potential prospects into OVH customers;
- Identify and overcome sales hurdles;
- Reinforce the OVH.com brand while providing excellent customer service.
Your skills ?
- Good knowledge of AU/NZ IT-market and of competitors or good knowledge of Southeast Asia IT-market and of competitors
- Technical knowledge combined with a strong sales background
- Knowledge of Cloud product
- Ability to work on the phone and to answer electronic tickets generated by customers through email
- Excellent communications skills both written and verbal
- Customer orientation and technical acumen
- Rigorous, autonomous, resourceful, organized and proactive
Your Experience ?
- Experience in a similar role for at least two (2) years
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